Go Cornwall Bus
On Sunday, 29th March 2020, we marked the beginning of significant changes to local bus services across Cornwall.
Cornwall Council awarded an eight-year contract to Go Cornwall Bus (part of Plymouth Citybus/Go-Ahead) to operate the county's supported local bus network, representing approximately half of all bus journeys made in Cornwall. First Kernow continues to operate commercially within the county.
Services under contract to Cornwall Council are branded as Transport for Cornwall. Many bus services previously operated by First Kernow are now run under this brand. Go Cornwall Bus works closely with three local operators—Hopley’s Coaches, OTS of Falmouth, and Summercourt Travel Ltd—to deliver the entire supported bus network.
Transport for Cornwall is a partnership between Cornwall Council, Go Cornwall Bus, and other local public transport providers. Together, we aim to create a high-quality, integrated, and customer-focused public transport network for Cornwall.
We continuously look for ways to improve our services based on passenger feedback and our own observations.
Contact Us
We want to hear from you! Whether you have a question, feedback, or need assistance, here’s how to get in touch:
Customer Experience Team
The team is here to help with any enquiries.
- Email: [email protected]
- Via the Go Cornwall Bus app
- Phone: 0808 196 2632
Opening Hours:
- Monday to Friday: 08:00 - 17:30
- Saturday: 09:00 - 16:00
- Sunday & Bank Holidays: 10:00 - 16:00
Newquay Travel Office
Located at Newquay Bus Station
Winter Hours (Sunday 9th October 2022 - Sunday 16th April 2023):
- Monday to Saturday: 09:00 - 17:00
- Sunday & Bank Holidays: Closed
Summer Hours:
- Monday to Saturday: 09:00 - 17:00
- Sunday & Bank Holidays: 10:00 - 16:00
Mailing Address:
Go Cornwall Bus
Customer Experience Team
1 Milehouse Road
Plymouth
Devon
United Kingdom
PL3 4AA
At Go Cornwall Bus, we want more women driving buses and keeping them on the road. A career with us will see you equipped with the skills and training to drive our buses and help our customers and communities to stay connected. Your success is vital to us and the communities we serve and becoming a bus driver means you’ll be given responsibility from the get-go.
We are determined to build an inclusive working environment and attract more women to a career in the bus industry and our parent company, Go-Ahead, aims to recruit 1,500 new women bus drivers into the industry by the end of 2025.
What does it mean to drive for Go Cornwall Bus?
As a bus driver, you’re the face of our business to all our new and existing passengers, providing an essential service to help keep our communities moving. No matter your background, get equipped with the skills to drive a bus, support people with their journey needs, join a supportive team with likeminded colleagues and enjoy that every day is different.
We want more women in bus, and that means creating a welcoming and inclusive workplace. Go-Ahead is committed to investing £8m in upgrading facilities across the group to create a better and more inclusive working environment for all colleagues.
When you join Go Cornwall Bus, we know how helpful it is to learn from experience, so that’s why every new driver gets a mentor to support you as you enter into your new career.
At Go Cornwall Bus, we firmly believe that diversity drives innovation and success, it enriches our workforce and also paves the way for a more sustainable and inclusive future. Our Go-Ahead Women network, started in 2023, is for all women across our businesses and includes bus drivers, supervisors, engineers, apprentices, graduates and office-based colleagues. It is a really rich network of women who are already working for Go-Ahead and provides a genuine platform for their voices to be heard.
From Day 1, you will be invited to join our Go-Ahead Women network where you too will have a say in what it is like to work at Go-Ahead as well as meeting lots of other women, many of whom will have been through a similar journey to the one that you're about to embark on. We really want to raise the bar as an employer, be true to our word and remove barriers for women in the public transport industry.
Our commitments have been designed to make our women bus drivers feel comfortable and confident. We want you to succeed and to join our increasing number of women colleagues who are already a part of the Go-Ahead family.
What we can offer you…
- Fully-funded training and mentoring
- Competitive salary
- A rewarding career – we support career development across the Go-Ahead Group
- Job security – no zero-hour contracts, just secure, well-paid employment.
- Free travel on our buses for you and your family
- Pension scheme
- Rewards and discounts on many high street brands, shopping, restaurants and days out.
- Holiday
Fill out our application form today: Application Form - Plymouth Bus for Plymouth and Cornwall.
Following a number of concerns we have received following the launch of the campaign, we would like to confirm that the Go Ahead Women campaign has been created and delivered to address the well documented underrepresentation of women in the bus industry.
Currently, only 12% of bus drivers in Go Ahead are women. In order to encourage and demonstrate that a career as a bus driver is open to both men and women, we are looking to boost the participation of women into applying for roles as bus drivers. The suggestion that we are looking to treat men unfavourably is not at all the case here.
By encouraging greater participation of women to apply for a role as a bus driver, this will see a wider pool of potentially talented drivers from which to recruit but not at the expense of men.
Our aim is for gender equality in terms of numbers of bus drivers by 2035. Diversity in our industry will reflect the communities we serve, given over 50% of the population are women, and we believe our work force should reflect that.
We welcome applications from all genders (not just men) and, indeed, those who have other protected characteristics.
For all Go Cornwall Bus timetables, live tracking, journey planner and fares information, visit: www.transportforcornwall.co.uk