Customer Experience Team

Please feel free to contact us at any time should you have any questions regarding any of our services.

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Lost Property

If you think you have left an item behind on one of our services, please complete the Lost Property form here.

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Travel Centre

Plymouth Citybus Travel Centre Royal Parade, Plymouth

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STAR Awards

Citybus Staff Thanks And Recognition Awards are set up to recognise staff who have gone above and beyond to give excellent customer service, safe driving and just be an overall great employee!

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Help-Me Cards

Help-Me Cards have been specifically designed to help those passengers that have difficulty seeing our destination displays on buses, bus stops and shelters.

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Your guide to accessible buses.

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