This policy relates only to information that Plymouth Citybus obtains from you.
The information Plymouth Citybus collects about you includes name, address, phone number, postal and e-mail address, which is used for the purposes such as those shown below:
- to fulfill a request for information supplied by Plymouth Citybus
- to investigate and respond to queries or complaints;
- to process ticket orders
- to supply information if you have subscribed to our e-mail newsletter
Plymouth Citybus does not store information which is gathered about you via www.plymouthbus.co.uk other than for giving you a response or processing a ticket sale.
Plymouth Citybus will keep your information confidential except if we are asked to supply it by law (for example where a crime is involved) or to comply with a regulatory body of competent jurisdiction.
Plymouth Citybus processes personal data in accordance with the Data Protection Act 1998.
Should you wish to obtain a copy of any information that Plymouth Citybus holds on you, please write to the following address: Plymouth Citybus 1 Milehouse Road Plymouth PL3 4AA. There may be a charge for supplying this information which you will be informed of.
If you have a complaint regarding any breach of this privacy policy, contact Plymouth Citybus 1 Milehouse Road Plymouth PL3 4AA. When this is received, it will be reviewed and Plymouth Citybus will ensure that it is in compliance with the privacy policy and all applicable laws.
IP Use and Cookie Information
Plymouth Citybus will use your IP address for website analysis.
A cookie is a small piece of information that is sent to your browser when you access www.plymouthbus.co.uk. A session cookie used by Plymouth Citybus is a line of text that is stored temporarily in your computer's memory. These are destroyed no more than one hour after you close your browser.
On pages where www.plymouthbus.co.uk uses "session cookies" to facilitate your use of the website, no collection of personal information takes place. The cookie will be destroyed no more than one hour after you close your browser.
The use of this cookie helps the smooth transition of information from www.plymouthbus.co.uk and you.
Internet browsers can be configured so that it refuses new cookies, prompting you to accept cookies or disables cookies altogether.
Copyright
The contents of www.plymouthbus.co.uk are protected by copyright under international law. The name "Plymouth Citybus " and the logo are registered trade marks.
Usage of Information
You are permitted to read the contents of this site and make copies for personal use and pass on, if Plymouth Citybus is credited, and no text is altered.
Should you visit a website where Plymouth Citybus has provided a link, then your information may be used differently by the operator of the linked web site.
Terms of Use
Plymouth Citybus has made every effort to ensure accuracy of information contained on web pages and downloadable documents on www.plymouthbus.co.uk
Use of www.plymouthbus.co.uk is subject to your acceptance of the following terms and conditions of use.
- When using www.plymouthbus.co.uk, Plymouth Citybus will not be held liable for anything that may result as a consequence of any inaccuracies, or any omissions from, the information which it may contain.
- All documents and related graphics are provided "as is" without guarantee of any kind.
- You should not assume that the information displayed is free from error or that it will be suitable for the particular purpose that you have in mind when using it.
- Plymouth Citybus is not responsible for the content when linking to other websites, nor does it guarantee that these links will always work.
Security
Plymouth Citybus maintains a high security ethic and tests material through many stages, however advises that you should always run an anti-virus program. Plymouth Citybus cannot accept any responsibility for any loss or damage to data or your computer system which may occur while using material derived from www.plymouthbus.co.uk or an external link.
E-mails from Plymouth Citybus and www.plymouthbus.co.uk
The information contained in e-mails and any files transmitted with it are confidential and intended for the addressee only. If you receive an e-mail in error please notify the originator or telephone 01752 264206.
The opinions contained in the e-mails are those of the author and do not represent those of Plymouth Citybus. The communication is personal and does not bind Plymouth Citybus.
Although Plymouth Citybus endeavours to ensure e-mails and attachments are free from viruses prior to being sent Plymouth Citybus will not be liable for any losses as a result of any viruses being passed on.
Plymouth Citybus Registered in England No 2004966
Registered Office: 3rd Floor, 41-51 Grey Street, Newcastle Upon Tyne, NE1 6EE
A wholly owned subsidiary of the Go-Ahead Group Plc
